Get In Touch

We're here to help with your European relocation

For Relocation Services

Ready to relocate to Europe? Start your settlement or document service request.

Start Your Settlement →

For Partnership Inquiries

Interested in joining our certified partner network? Learn more and apply.

Become a Partner →

General Questions

Have questions about our services, pricing, or process? Use the form below.

Contact Form →

How to Reach Us

Email

For general inquiries, service questions, or detailed requests

General & Services:

tasteverse@gmail.com

Partnership Inquiries:

tasteverse@gmail.com

Response time: Within 24 hours (business days)

Messaging Apps

For quick questions or ongoing communication

W

WhatsApp

+86 151 1003 1735

WeChat

digverse

Response time: Within 2-4 hours during business hours

Support Hours

Our team operates across multiple time zones

Europe (CET): 9:00 - 18:00
Asia (Beijing): 14:00 - 23:00
Emergency Support: 24/7 (current clients)

* Weekend support available for urgent client matters

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours

Before You Contact Us

How quickly will I hear back?

We respond to all inquiries within 24 hours during business days. For urgent matters related to active relocations, we provide 24/7 support to current clients.

What information should I include in my inquiry?

For relocation inquiries: Your destination city, timeline, budget range, and basic requirements. For partnership inquiries: Your city, experience level, and current capacity. The more details you provide, the better we can help.

Do you offer consultation calls?

Yes! After your initial inquiry, we typically schedule a 15-30 minute call to discuss your needs and explain how we can help. This is free and no-obligation.

Can I visit your office?

BorderFlow operates as a distributed team across Europe and Asia. We don't have physical offices, but we work with local partners in each city who can meet clients in person when needed.

What languages do you support?

Our team communicates in English and Chinese. Our local partners typically speak the local language (German, Dutch, etc.) plus English. We can coordinate in multiple languages as needed.